dc222 Terms and Conditions

These terms and conditions ("Terms") apply to the dc222 platform and all related services. These Terms apply in full to every person ("User" or "Member") who uses our services through the dc222 website, mobile platform or any other channel. By completing registration as a user or by accessing the platform, you are considered to have read, understood and accepted these Terms in full.

dc222 reserves the right to partially or fully amend these Terms at any time without prior notice. Any amended terms will be considered effective from the moment they are published on the platform. It is your responsibility to visit this page regularly to stay informed of updates.

All dc222 services are for persons aged 21 or older only. By registering, you confirm that you are at least 21 years old. dc222 may request the necessary documents to verify age at any time. Providing false information about age will result in the account being suspended or permanently closed, and all associated balances may be forfeited.

• Minimum age: 21 years.
• Each person may operate only one account.
• Transferring or sharing an account with a third party is strictly prohibited.
• Providing accurate and up-to-date personal information is mandatory.

To register with dc222, you must provide your correct name, valid contact details and applicable identity documents. The user is fully responsible for keeping their account password and login details confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

• No false or misleading information may be provided during registration.
• dc222 reserves the right to reject registration without giving any reason.
• Operating multiple accounts from the same device or IP address is prohibited.
• A strong password should be used to keep the account secure.

The following methods may be used to deposit and withdraw money on dc222: bKash, Nagad, Rocket and Upay. All transactions will be completed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳500 per method.
• Minimum withdrawal: ৳1,000.
• Withdrawal time: Generally completed within 15 minutes to 2 hours.
• It is recommended that the deposit and withdrawal method be the same.
• Withdrawals may be delayed if account verification (KYC) is not completed.
• If any transaction appears suspicious, dc222 may hold it for review.

dc222 reserves the right to verify identity before processing any transaction. If a withdrawal is attempted using false information, the account will be suspended and necessary legal action may be taken.

dc222 offers bonuses and promotional offers to members from time to time. A welcome bonus of 100% on the first deposit is available up to a maximum of ৳5,000.

• A 15x wagering requirement must be met for a bonus to be withdrawable.
• A bonus applies only once per account.
• Each promotion may have its own specific conditions — please read them on the offers page.
• If a bonus is misused or manipulated, it will be cancelled.
• dc222 reserves the right to change or cancel any promotion.
• Attempting to claim the same bonus from multiple accounts will result in all associated accounts being permanently closed.

dc222's VIP program has five tiers. Weekly cashback benefits are available at each tier:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.
• Diamond — up to 1.5% weekly cashback.

Advancement in VIP tiers depends on your overall activity and participation on the platform. Specific conditions may need to be met for cashback to be credited to your balance, and dc222 reserves the right to change the terms of VIP benefits.

All games available on the dc222 platform are provided by third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming and NetEnt. The outcomes of these games are determined through Random Number Generator (RNG) technology, which ensures fairness.

• If a technical error is detected in a game result, the related bet will be considered void.
• If the internet connection is lost during a game round, the result of that round will be determined according to server records.
• Winnings arising from any software error or incorrect quote will not be considered valid.
• If a dispute arises regarding the rules of any game, dc222's decision will be final.

The following activities are strictly prohibited on the dc222 platform:

• Attempting to win games using fraudulent methods.
• Operating games using automated bots or software.
• Depositing funds obtained from illegal sources.
• Using multiple accounts to take advantage of bonuses or promotions.
• Harassing or misleading other users.
• Attempting to gain unauthorized access to the platform's systems.
• Using the platform for money laundering or any other illegal financial activity.

If any of the above activities are proven, the account will be immediately suspended and permanently closed. All associated balances will be forfeited and dc222 reserves the right to take legal action.

dc222 is committed to keeping users' personal data secure. Information provided at registration will be used only for account management, service delivery and meeting legal obligations. Data will not be sold to third parties or used for commercial purposes.

To learn about our full privacy policy, please read the privacy policy page.

dc222 is committed to providing the highest quality service at all times as a safe and reliable platform. However, dc222 will not be liable in the following situations:

• Loss caused by internet connection disruption.
• System errors by third-party game providers.
• Loss caused by user negligence or mistakes.
• Service disruption due to unexpected technical or natural causes.
• Account security being compromised as a result of third-party activity.

For any dispute or complaint, please contact our customer support team first. Complaints can be submitted via 24/7 live chat or email ([email protected]). We are committed to resolving every complaint as quickly and fairly as possible.

dc222's final decision will be binding in all cases. In any dispute, server logs and transaction records will be treated as the primary evidence.

dc222 places the highest importance on a responsible gaming culture. We believe gaming should be an entertaining activity — never a source of financial stress or mental hardship.

• A deposit limit can be set on the account to protect yourself.
• If you feel it is necessary, you can request to temporarily suspend your account yourself.
• If signs of addiction appear, contact us immediately for support.
• This platform is for persons aged 21 or older only.

For more detailed information on responsible gaming, see our responsible gaming page.

Any member may request closure of their account at any time. After receiving the request, our team will complete the process. Any existing balance should be withdrawn before the account is closed.

In the event of a breach of these Terms, dc222 reserves the right to suspend or permanently close an account without prior warning. In such cases, the final decision regarding the associated balance will rest with dc222.

These Terms have been prepared in accordance with international online gaming standards. dc222 is always committed to fair business conduct. In the event of any dispute, dc222's designated arbitration procedure will be followed.

If any part of these Terms is found to be invalid or void, the remaining parts will remain fully in effect. These Terms represent the complete agreement between dc222 and the user and supersede all previous oral or written understandings.

If you have any questions or concerns about these Terms, please contact our customer support team:

• 24/7 Live Chat (in Bengali)
• [email protected]

To learn more about us, see the about us page. For answers to common questions, see the FAQ page.